Frequently Asked
Questions

Order

Please feel free to browse our selection of quality storage options. We ensure that our customers get the perfect storage solutions that match their specific needs and demands, with the best of quality and an extensive variety of choices. We can create custom home storage that matches your objectives.

You can choose whether to have an ‘In-Home Consultation’ or a ‘Virtual Consultation’ with Closet Zone. During your free design consultation, you will have the opportunity to meet one of our design consultants at your home or have a virtual consultation online. We will provide you with everything you need.

We will provide you with a carefully designed virtual 3D model of how your closet will look after we design it for you. You can get your closet space to look exactly as you want by communicating with the designer after the initial meeting!

Your closet designs are produced after your order. We use the most up-to-date materials to create each design. We employ an impressive array of engineers and technicians to ensure excellent care for each concept.

The finish. At last, your very own personal closet is installed into your house by our certified specialists. Because Closet Zone professionals care for your home the way they would, you’re certain to receive the best results.

The design process, in general, can take between 60 and 90 minutes, depending on the complexity of the design, the customer’s demands, and the amount of space. Once an agreement is reached and an initial payment is made, the time required for the finishing of the project is between 8 and 12 weeks.

The most economical custom closets you will be able to find are Closet Zone! We will work with you to produce a design that matches all of your needs whilst staying within your budget. You will get the highest quality of goods with a unique design just for you.

The cost of a project, of course, depends on the size, the finishes, accessories, and the entire design. Our designers always adhere to the budget when working with any customer.

Closet Zone include the in-home design consultation session, 3D designs, materials and accessories, installation, and a lifetime warranty.

Everything else is handled for you when you contact us for a free consultation. You just have to book a time.

The length of the consultation depends on the number of rooms and their size, complexity of the job. On average, the consultation lasts 60 to 90 minutes.

The duration of our installation can vary, depending on the complexity of the design, the size of the space, and whether or not you have multiple installations. On the other hand, our installation usually lasts no more than a day.

The cost of your system includes installation.

Shipping & Installation

Our expert installation team will deliver your custom system to your home and install it for you.

You are allowed to hire your own installers, but please let us know first.

Please remove all original systems from the space where your new system will be installed. Closet Zone can also do this for you if you want.

Yes, Closet Zone does offer this service with just a small added fee.

Yes, you must first remove any original systems from the space where your new system will be installed. However, Closet Zone also offers this service and would be delighted to do it for you if you prefer.

There are no worries about removing your carpet or tile before we install your Closet Zone Designer space. We’ll take into consideration whether or not you need to do so when designing your space for you.

You can clean the product using mild cleansers to get rid of any dust or smudges. Please do not use any harsh chemicals while cleaning as they may damage the item. Please see the Care Instructions for more information.

Return & Warranty

Unfortunately, we cannot refund you since we exclusively make everything for you. However, if you receive anything that isn’t to your liking, please contact us and we will do our best to assist you.
Thank you for your inquiry. Yes, our items come with a lifetime warranty. Please click below to see the details.